Frequently Asked Questions

Everything you need to know about your flight simulation gear.

What is the standard shipping time for flight controllers?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on customs.

Are Honeycomb products compatible with both PC and Mac?

Yes, our hardware is designed to be plug-and-play with both Windows and macOS. Most major flight simulation software, including MSFS 2020 and X-Plane 11/12, support our devices natively.

What is your return policy for electronic hardware?

We offer a 30-day return policy for items in their original packaging. If the product has been opened or used, a restocking fee may apply. Defective units are covered under our full replacement warranty.

How do I update the firmware on my Bravo Throttle Quadrant or Alpha Yoke?

Firmware updates can be downloaded directly from our official website's 'Downloads' section. Simply connect your device via USB and run the updater tool provided for your specific model.

Do you offer international shipping and cover import duties?

We ship worldwide; however, customers are responsible for any local customs duties, taxes, or import fees levied by their destination country at the time of delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and specialized financing options like Affirm for eligible customers.